Artificial intelligence (AI), has been an option for many of humanity's greatest challenges. Advanced AI and augmented reality can be used in many ways to get the answers we seek. It seems that AI has been able to come into its own since the outbreak of the pandemic.
PwC reports that India saw a 45% rise in adoption of AI between March 2020-December 2020. However, AI is also being used in other major economies at a slower pace than before COVID-19. Over the same period, Japan reported a 28% rise, the UK reported a 23% rise, and the US reported a 35% increase.
Due to the pandemic, more companies are adopting AI.
COVID-19 is helping Indian businesses and organisations adopt AI more quickly than they would otherwise. AI tools are being integrated into many projects that aim to solve the pandemic's challenges.
This adoption of AI demonstrates a collective effort by the Indian manufacturing, corporate and industry sectors to find solutions to the pandemic. For example, the manufacturing sector has been reorganizing traditional methods of working to automate value chain processes.
In collaboration with technology companies, the Indian Government has been working on important projects such as contactless thermal screening or contact tracing. These urgent needs arose from the pandemic. Companies have had to quickly find solutions because they were not required before March 2020. AI tools have been extremely helpful in this transition to a new normal.
AI chatbots are available in India to provide urgent information and assistance
India is currently going through a second wave of COVID-19. Everyday, there are thousands of cases. The number of deaths is increasing exponentially. There is a dire need for hospitals and oxygen. However, technology experts are using conversational AI to make sure people have instant access to relevant information.
CovidIndResBot AI and Introbot AI are two examples of conversational AI-based chatbots that create this resource.
Introbot AI was created by engineers Utkarsh and Divyaansh Roy. This conversational AI functionality, which is based upon WhatsApp, is constantly being updated by the engineers Utkarsh Roy and Divyaansh Anuj to make it a COVID resource. It acts now as a live helpline bot for those who need it, be it to get oxygen supplies or a bed for free.
On Twitter, @CovidIndResBot can be found as the handle for COVIDResourceIndia. The bot was created by School of Accelerated learning students and helps people find help, resources, medicine, and oxygen. All responses are instantaneous and based upon the most current information.
Although Chatbots were once considered a nuisance due to various reasons, COVID-19 proved that they can be scaled massively and are extremely useful in times of crisis. There are many other examples of AI-powered chatbots being used in India, including:
MyGov Corona Helpdesk – also powered by WhatsApp, this was created by the National eGovernance Division (Indian Government) It allows users to find a vaccination center, book their vaccinations, and get rid of false news about COVID-19.
International Fact Checking Network (June 2020) - A version of this conversational AI in Hindi was released to combat fake news about the virus. Each day, it is updated with more than 250 fact check.
Yellow Messenger - This AI-powered chatbot can be used across multiple platforms to provide information about vaccinations, oxygen availability, bed availability, data collection and insurance information.
Amazing metrics for AI COVID chatbots
The World Health Organisation's WhatsApp-based chatbot was one of the first to emerge during the pandemic. This demonstrated the urgent need for accurate COVID-related information.
It is difficult to find solutions in a crisis this severe. Introbot AI and other chatbots show how AI can help win this race. The bot's team must keep updates current in 300 cities. This is a huge challenge. With more than 25,000 suppliers, they have built the largest medical supply database in the country. They are also verified by the AI, which eliminates fraudulent claims.
Introbot AI currently has:
More than 25,000 people have been linked to medical supply information.
We guarantee that 100% of your queries will be answered within two seconds.
The bot is available in more than 300 Indian cities.
The platform was completed in seven days. Unprecedented levels of collaboration among all types of businesses is responsible for the rapid development of AI solutions in India. This is a clear indication that technology can be used to create positive change.
The healthcare sector, universities and long-standing corporations are all contributing to the rapid adoption of AI tools to address the pandemic.
India's economic recovery will be shaped by innovative AI solutions
The future of big data, data science, and AI will be important as India emerges from the second wave. Based on their experience during the pandemic, consumers will expect better services and be more open to digital solutions in all sectors.
There was an effort to increase India's AI development before the pandemic. In 2017, the Commerce and Industry Department launched a Task Force on AI to address India's Economic Transformation. Accenture also predicted that AI would add $957 billion in India's GDP by 2035, even before the pandemic. It could be even more.
Companies will use AI in their post-COVID recovery strategies, even if India is finally free from the pandemic. It can be used by large industries and organizations to improve their work practices and support future growth. AI systems will make use of their ability to adapt and learn to lower the cost for old equipment.
AI offers entrepreneurs and start-ups in India an opportunity to scale at a level that can challenge large businesses. This opens up a huge opportunity for start-ups that are innovative to create a new kind of business. AI could become a great leveller in India's production and innovation. New economic opportunities will be created if AI technology is implemented in India with responsibility.